Tax authorities request money not to be payed without an invoice, so we will also need an invoice for eventually occurring advance payment. Is this possible?
Yeah, Not a problem at all.
For tax authorities we need a invoice (via pdf) without any VAT. Does your company provide that?
Yeah, that’s ok for us. We have clients from germany who required that. So don’t worry about.
Do you sign an NDA (non disclosure agreement)?
Yes.
How can we pay: Amex, Mastercard, Paypal?
We use paypal basic as our default payment system. So you can pay us using your paypal account or using your credit card supported on paypal. Also we accept international credit cards transaction using EBS payment method and also support wire transfer direct to our bank.
What is your hourly basis rates?
We have different hourly rates depending on technologies or type of work:
For PSD to HTML – 16 USD per hour
For wordpress, Shopify, PHP etc – 18 USD per hour
Malware Remove – 20 USD per hour
Cloning – 25 USD per hour
Is it possible to have a specific personal contact or do we have to mail/talk with different persons?
Yes, Your project will be assigned to a specified team and persons. You will be in touch with 2-3 peoples from the team. They are Marketing executive who will assist you for payments other such things, Project Manager or Project Co-ordinator who will be managing and responsible for delivery of your project, The developers who will be working on your project. Normally you are in communication with Marketing and Project management team but you can\’t be in direct touch with development team or developers working on your project. Also we have centralized project management system in our work process and we manages all our communication related to project with our client right on PMS. so if there is any message or feedback or any instruction you just need to put it in PMS and development will automatically get it. When Dev team has any updates or message for you they will put the message in PMS and you will get the notification in for update in PMS in your email inbox.
What currency do you work with?
All prices are in USD (United States Dollar).
What if we are not satisfied with your service?
If you are not satisfied by our service we guarantee to issue you a full refund when you request.
What is the use of Signing an NDA (non disclosure agreement)
If you don’t want your design to be shown in our portfolio or for personal references, we are willing to sign an NDA to protect your rights.
Give a brief introduction about your work style?
We are available 24 X 7 for friendly and customer support in all working days.
If you require time-line adjustments, we can look into the possibility of speed up delivery and possibly weekend work.
What are the supplementary services offered by you to your clients?
PRINT VERSION CSS – Separate CSS files for Printers and Handheld devices.
Flexible Layout – Layout re-sized upon changing browser window’s sizes. Select this option for the layout should automatically resize to fill the browser window.
Resizable Fonts – Allows users to resize font all over the page without breaking layout.
sIFR / cufon – Allows using custom fonts instead of few web-fonts. It is a technique that allows usage of non web-safe fonts on the web site.
Can you convert old HTML into valid XHTML/CSS?
Yes, we could convert old HTML into valid XHTML/CSS. Send us your old files/links or contact us to discuss in detail.
In which software does the Dew Light deals?
Content Management Systems(CMS): WordPress, customized CMS
Templates: Dreamweaver Template, Email Template, Server Side Template
Ecommerce websites (Shopping Cart):Shopify and Customised Ecommerce
Custom Development: Php and other frameworks
Javascript: NodeJs, AngularJs, ReactJs and others
Who are the end users of these services?
Beginner who wants great designs converted into Website.
Designer who needs PSD pages coded quickly and efficiently to high quality, cross-browser compatible valid XHTML/ CSS markup.
Programmers who need CSS for WordPress, osCommerce, Zen cart themes and shopping cart associated solutions.
What is W3C valid Markup/Css?
When a site meets W3C standards, it is like an approval of the main Web guidelines, specifications, and tools, including HTML and CSS. Our work is always 100% validated HTML/XHTML & CSS.
What is Dew Light?
The Dew Light is a company which has potential to transform any format including AI, JPEG, EPS, GIF, CDR, PNG or PSD into HTML, XHTML or CSS with search engine friendly, cross browser compatible and W3C valid Markup/CSS. Furthermore, it integrates HTML/CSS in CMS as per your requirement at much affordable price. With JavaScript, allowing the development of enhanced user interfaces and dynamic websites. As soon as, our clients provide us their designs / files / images, the transformation process begins.